100+ Technology Industry Keynotes & Sessions

Industry Peers and Experience

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United States California San Diego
May 4 - 6, 2020
Date range
From 995 USD
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Technology & Services World Gives You Actionable Tactics to Improve Growth and Profitability

Technology & Services World is the only tech conference where executives and future leaders from across the technology and services industry attend to expand their professional networks, and get actionable insights on the latest tech industry trends. TSW takes place twice annually in the spring and fall. Come join the conversation!

From technology Services, Sales and Channel Optimization, and Product teams, TSW has something for everyone! Maximize your conference experience and be ready to successfully apply conference takeaways to your operation by inviting your whole team to attend.

Services Teams

Discover how technology services lines like customer success, education services, field services, professional services, managed services, and support services are unlocking new opportunities to retain and grow customers.

Sales and Channel Optimization Teams

Find out how to increase revenue through subscription-based (XaaS) business models and cost-effectively win new customers with sales and channel partners.

Product Teams

Learn how to accelerate your “as-a-service” technology business with integrated offer design, designing for adoption, monetization strategies, and essential cross-organizational handshakes.

Speakers 10


J.B. Wood

  • TSIA
  • President and CEO

Thomas Lah

  • TSIA
  • Executive Director

Denise Rundle

  • Microsoft's Customer Service
  • GM, Support Sales

John Jester

  • VP, Google Cloud Customer Experience

Tien Tzuo

  • Zuora
  • Founder & Chief Executive Officer

Julian Guthrie

  • Founder, Alpha Girls Institute, New York Times Bestselling Author & Keynote Speaker

John Ragsdale

  • TSIA
  • Distinguished VP, Service Technology Research

Omar Fdawi

  • TSIA
  • Sr. Research Associate

Doug Caviness

  • B2B strategy & partnerships
  • VP, B2B Strategy & Partnerships

Anastasia Forte

  • Agilent Technologies
  • Former Business Transformation Manager, Service and Support Division



TSIA - Technology Services Industry Association

We are a research and advisory firm on a mission to help technology companies strategically leverage services to drive profitable growth. Go to event website »